We are looking to hire a Digital Technical Engineer who will play an important role for the organization in ensuring our digital advertising assets are operating optimally. The ideal candidate will be passionate on supporting our digital advertising assets end ensuring optimal up-time. He / she is result -orientated with possess strong hands-on experience. He / she is inquisitive about how things work and eager to learn. Comfortable with troubleshooting remotely or travelling on-site as required.
Job Description:
Operational
- Support day-to-day Digital Operation, which includes standby after office hour.
- Conduct preventive maintenance and regular health check on digital assets.
- Maintain up-to-date digital assets inventory.
- Monitor asset trend uptime and operational functionality.
Processes and Coordination
- Participate in projects to install new / upgrade digital display.
- Communication of service level compliance across departments include global support.
Efficiency, Compliance, and Improvement
- Ensure service level compliance.
- Drive continuous improvement to improve assets uptime and operational efficiency.
- Prepare assets data comparison on a monthly basis.
- Develop digital maintenance technical documentation and implement standard operation procedure (SOP).
Requirements:
- Diploma or Degree in Computer Engineering.
- 1 years of experience in Audio-Visual installation and troubleshooting.
- Some experience in the any way of the following area:
- Computer Hardware.
- Display (LCD / LED screens, Video Controllers, Decoder, Encoder, etc.)
- Fluent English speaking.
- Able to work under stress and able to multi-task.
Desirable Skills / Knowledge:
- Project Management.
- Additional experience and/or knowledge on the following area will be an added advantage:
- Linux OS
- Network
- Mechanical Parts
- Medium voltage electrical switchgear and distribution
- PLC
- IoT system and design
Desirable Criteria:
- Able to communicate technical message effectively to business users.
- Motivated, proactive & independent.
- Anticipates problems and works effectively.
- Ability to thrive in a fast paced and results-oriented culture.
